Privacy Policy

Welcome to the PTE Desk Privacy Policy. This document explains how we collect, use, and protect your personal information when you access and utilize our website (ptedesk.com), mobile applications, and services (collectively referred to as the "Services"), operated by Primenuma Innovations Pvt Ltd ("Primenuma," "we," "us," or "our"). By accessing or using our Services, you agree to the collection, processing, and disclosure of your personal data as outlined in this Privacy Policy, unless restricted by applicable law.

Company Information

  • Address: PrimeNuma Innovations Private Limited
    No. G1, #4/608, V.O.C Street, Desk #436, Perungudi, OMR Chennai-600041
  • [email protected]

Amendments to This Privacy Policy

We reserve the right to modify this Privacy Policy at our discretion. Any changes will be posted on our website, and your continued use of our Services after such modifications indicates your acceptance of the revised Privacy Policy. We recommend that you periodically review this page for updates.

Collection of Personal Data

When you interact with our Services, we may collect various types of information, including:

  • Personally Identifiable Information (PII): Such as your name, email address, phone number, and profile picture.
  • Automatically Collected Information: Such as your IP address, browser details, and usage patterns on our website.
  • Additional Information: Data collected for subscription purposes, user progress reporting, generating invoices, and other legal requirements.

We do not collect personal data from individuals under the age of 13. Our Services are not intended for minors below this age, and any data inadvertently collected will be promptly deleted upon discovery.

Use of Personal Data

We use the personal data we collect for purposes including, but not limited to:

  • Sending personalized offers and communications.
  • Providing customer support.
  • Analyzing user behavior and demographics to enhance our Services.
  • Resolving disputes and addressing issues within the scope of the law.
  • Meeting legal and regulatory requirements, such as invoice generation.

We do not share user details with third parties, except as required to comply with legal obligations or directives from authorities.

Data Storage and Cloud Services

We use cloud services to store your data, which may be hosted in locations such as Singapore, Sydney, the United States, or Europe. These providers are chosen for their reliability and compliance with international data protection standards.

Accuracy and Security of Personal Data

We strive to maintain the accuracy and completeness of your personal data. To ensure this:

  • User Responsibility: It is important that the information you provide is accurate, complete, and up-to-date.
  • Our Measures: We implement technical and organizational safeguards to protect your data from unauthorized access, misuse, or alteration.

While we make every effort to secure your data, we cannot guarantee complete security during Internet transmissions. Any transmission of data to our Services is done at your own risk.

User Control and Deletion of Personal Data

You have the right to control and delete your personal data. To initiate the deletion process:

  1. Contact us at [email protected].
  2. We will process your request promptly. However, certain data may be retained for a specified period to comply with legal and regulatory obligations. After this period, your data will be securely deleted.

Compliance with GDPR and CCPA

We comply with the provisions of the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This includes your rights to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt-out of data collection and processing for specific purposes.

For more information on these rights, please contact us at [email protected].

Consent and Notifications

By using our Services and providing your information, you consent to the collection, processing, and use of your data as described in this Privacy Policy.

If we make any changes to this policy, we will post updates on this page to keep you informed.

For any questions or concerns about this Privacy Policy, please contact us at [email protected].